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Error: test connection failed : The request for security token could not be satisfied because authentication failed.

description

Good day to who ever can assist.

We installed the sitemap editor with no problems, and used it to successfully edit the sitemap for a few of our users.
However when I want to now connect to the CRM Org via the sitemap editor, I get the following error message when trying to connect.
(Error: Test Connection Failed: The request for security token could not be satisfied because authentication failed)
I get the same error message even after creating a new connection.

Can anyone assist ?>?>

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tanguy92 wrote Aug 13, 2013 at 7:55 AM

Are you sure the Async Service is running?

BTW, you can use the XrmToolBox (http://xrmtoolbox.codeplex.com) instead of the standalone SiteMapEditor which is now deprecated

nickvdh wrote Aug 13, 2013 at 8:28 AM

Hi Tanguy92

Our Async is most definitely running.
Thank you for the link, will give it a shot.

Thanks

Nick

nickvdh wrote Aug 13, 2013 at 12:54 PM

So we're back to square one.
Even after downloading the new XRM Toolbox , I still get the error message from above.